Sprint Recently released it’s findings from surveys conducted about female cell phone usage. The released the findings to the public which may or may not be conclusive findings about what wireless females really want out of their phones and plans.

How about service, didn’t see that one on there. Must not have had a question about that. Sprint had this to say about you wireless women.

“The findings show that 89 percent of female wireless-phone subscribers say their wireless phone is a time-saver and more than 50 percent make at least half of their calls from their wireless phone”

and…

“The survey findings show that when compared to men, women are more
likely to want their phone within reach 24 hours a day (37 percent to
30 percent). Communicating with family beyond just making phone calls
is certainly one reason: seventy percent of woman indicate they text
message with family members, and 61 percent indicate they take pictures
of their family with a camera phone.”

Although I’m not an expert in the field of wireless usage, might this be a stunt to tell women what they should want??? Anyway, found the results interesting and you can see more about them atSprint

technorati tags:Sprint, Women, Wireless, Survey

Will Ferrell, star comedian of the new NASCAR themed movie “Talladega Nights” will be featured in several new Sprint Commercials as reported by Sprint.com’s news release section in Will Ferrell Stars in Sprint Commercials and Exclusive Mobile Video Shorts.

Will Ferrell is by far one of the funniest people in movies right now and although I am a big fan of Will, I am not a big fan of Sprint so I am a bit at a crossroads with liking this announcement. However, I did really like the commercial about the theft protection where the two guys were in the locker room and the one dude chucked his cell phone at the other guy. Pretty funny stuff.

So I guess I am partial to some of their commercials, although any commercials discussing their customer support require me to turn the channel immediately.

Sprint said they would be releasing the commercials soon so I’ll make sure to youtube them and post them here as soon as they arrive.

Just like sprint to suck in their customer support and then get some big movie star funny guy to try and bring in more customers. Spend some of that money you are no doubt spending on stars and spend it on giving back to the customers you already have. I don’t know how many times I can say that here.

In a recent interview with Forbes Magazine, Sprint’s CEO Gary Forsee, explained where he feels he is taking Sprints Wireless Content, such as mobile web pages and mobile web content. Forbes Magazine asks:

“How do multimedia and wireless content fit into Sprint’s future? “

To which Forsee replies:

“Data services, meaning content, can provide a great experience if you can find the right applications that consumers can adopt and take advantage of. I think the breakthrough comes when that content on the device is very usable and very accessible. If you have to go through ten clicks to get to your favorite application, that?s not going to be as convenient or usable. So we’re spending a lot of time and attention on the usability of the applications.”

Great! Haven’t you had online content for over 5 years now with PCS Vision? Don’t you think it’s about time to come up some plan to make the darn thing faster and more user friendly. For those of you who have used Sprint’s mobile online anything you know what I’m talking about, navigation is hard, typing in an address is the most non-user-friendly thing I’ve ever done related to technology, and having a page load takes years of time, and the battery dies before one even gets close.

I’m putting in a vote for them to spend a little time with the designers of Apple’s iPod and come up with a way to make mobile web navigation as easy and intuitive as possible. That’s how Forsee will win the wireless battle and takeover the wireless airwaves.

Sprint PCS is planning to deal with it’s contract breaches the only way a company that can’t deal with customer issues knows how, they’re going to take the easy way out and just buy them out. Sprint CEO Gary Forsee announced at the same time they were announcing UbiquiTel caved and sold to Sprint for $1 billion, that Sprint would continue on it’s path to “save” shareholders undue contract breach charges by buying out the remaining 4 companies of which contracts were breached.

What does this mean for Shareholders? Probably that their money will go to building one of the largest cell phone companies in the world.

What does this mean for Customers? More expansion, more customers, more crappy customer service.

Sprint can’t manage the huge customer base it has right now yet they seem to be spending more and more money on more customers not on dealing with those customers. Will this add to sprints suckage or will they be able to switch their efforts towards Sprint Customers once this buying madness is done.

Thanks to Hespos.com SprintRants.com is taking off. We have seen a huge bump in traffic and are beginning to accumulate the rants. It seems as though people are looking for an outlet to rag on sprint and we have been lucky or unlucky enough to provide that for them.

If you are visiting us from Hespos.com or a search engine please check out our rants page and Leave a Rant about Sprint PCS. Tells us why they make you made or why they just plan suck when it comes to supporting their customers. We plan to launch a forum soon for people to join and having a sounding board and a meeting place to discuss why sprint sucks so much.

It just keeps getting better and better. Or is that worse and worse. Sprint Nextel, that wonderful company that gives you so much as a current customer (note sarcasm) has done it again. During their wonderful merger UbiquiTel, an affiliate of Sprint selling Sprint Phones and Sprint Service to 452,000 subscribers, sued over the merger.

I can’t really imagine why? No really, who wouldn’t want a horrible customer service phone company merging with a competitor allowing you less leverage in the phones you sell if you sell multiple brands of phones or provide to a smaller group of people. Sounds wonderful.

It turns out Sprint, sorry, Sprint Nextel has bought all but four of it’s affiliates this way and assumed tons more debt from these companies, just to get out of all the lawsuits all the affiliates were trying to pull on them. The merger would of course put and immediate stay to the lawsuits.

Keep on going Sprint. Buy more and more people that don’t like you and pretty soon you won’t need any customer service to be nice to people and answer questions because the world won’t have a choice in phones. We’ll all have to deal with junky service and junky customer service.

Great.