February 6, 2012

Sprint Has New Return Policy

September 15, 2011 By Leave a Comment

Sprint, just like all the other carriers out there it seems, is moving from a 30 day return policy to a 14 day return policy.

Effective September 16th Sprint will no longer allow you to return items after 30 days. Instead you’ll need to return your phone within 14 days of purchasing. Again fueling the debate as to why is that it could have something to do with Sprint possibly getting the iPhone 5.

If that’s true, then we may see sprint do away with the unlimited data plan, and all the other things that make sprint a decent phone company.

Would this have affected your recent sprint purchase and return? Let us know in the comments.

Filed Under: Sprint News Tagged With:

Sprint to Sell iPhone 5 in October

August 23, 2011 By 1 Comment

Could it be true? Will the iPhone 5, due out sometime this fall, be heading to Sprint? This report from MSNBC seems to think the rumor is true and is letting us all in on the juiciest gossip of them all. The iPhone 5 is set to launch in mid-October according to all these rumors.

Does that mean that the iPhone 5 will come with a fast network on Sprint, 4G ready, and have a data plan that doesn’t cost an arm and a leg? Or will Sprint jump on the band-wagon of tiered data plans just like everyone else?

This will be the biggest question of them all. If Sprint sticks with it’s $69.99 plan and you can get an iPhone ta boot, that would be the ultimate FU to Verizon and AT&T who have been upping their rates to the point of ludicrous speed.

We’ll keep you posted on this gem.

Filed Under: Sprint News, Sprint Phones Tagged With:

New Swype Gestures for your Nexus S 4G on Sprint

August 17, 2011 By Leave a Comment

Now you can send swyped typing over to different apps on your android based Nexus S 4G. There’s a new version of the service out that allows you to take the text you just input via the Swype keyboard and shoot it over to an app via a swype gesture you defined.

Check out this video for the action.

Filed Under: Software, Sprint News Tagged With: , ,

Sprint won’t Launch Blackberry Playbook, iPad?

August 16, 2011 By Leave a Comment

Blackberry’s version of the iPad, the playbook was planned to launch on Sprints 4G network but it looks like those plans have gotten derailed recently.

Bad news for RIM has been hitting the airwaves recently saying that the demand for the Playbook is low, so low, that Sprint has announced it won’t be bringing the tablet to it’s network anytime soon. Shall we be the first to start the rumor mill a churning?…

OK, why not. Does this mean that the iPad may spread it’s wings to yet another carrier as it did to get to AT&T and Verizon? Will the iPad come to Sprint’s growing network and happy… er… happier? customers? We’re not sure but it’s fun to speculate.

Or maybe with the new Google Motorolla deal they’ll be looking for some new action in Android tablets.

We’ll keep you posted.

Filed Under: Sprint News, Tablets Tagged With:

Dan Hesse Won’t Be Featured in New Sprint Ads

April 11, 2011 By Leave a Comment

Looks like that long-time face of the guy at the coffee shop, at an ice-skating rink, and pretty much anywhere that looks like he’s in New York, won’t be the centerpiece for the new Sprint ads.

Instead Mashable.com is reporting…

“The campaign introduces a new tagline, “All. Together. Now,” and uses The Beatles song of that name (performed by another artist). The ad features consumers interacting via Facebook, video chat, text messages and email to underscore how such usage can occur with Sprint’s Simply Everything data plan, which lets customers use their mobile phones without worrying about data overcharges or throttling.”

The Beatles are everywhere these days it seems like.

Filed Under: Blog, Sprint News Tagged With:

Sprint Cuts 5,000 Jobs (Hopefully in Offshore Call Centers)

January 8, 2007 By Leave a Comment

Sprint, who is known for horrible customer service, both on the phone and in the stores, is cutting 5,000 jobs says a new report from Cnn Money.

The cut comes from Sprint/Nextel realizing “lower margins” says the report. A realization that sent shares of Sprint tumbling 8%.

I can’t see how cutting jobs can result in better customer service, not that that’s what they were saying would happen, but that’s what I’d want. And probably you’d want. Better customer service is what they should focus on and maybe they wouldn’t be the 3rd biggest mobile provider behind AT&T and Verizon.

Filed Under: Blog, Sprint News

Does Sprint Really Care?

October 10, 2006 By 2 Comments

Sprint has a new website dedicated to finding out how they did to help their customers out.

Do they really care? Do they have anyone reading this and responding to how they did? It seems like a pretty good tactic to allow people to feel like Sprint is actually doing something with their service. You right they stunk they’ll fix it right? That’s what we’re suppossed to feel right?

Well, not sure, but you can give it a try over at www.sprintcares.com

technorati tags:, , , , , ,

Filed Under: Blog, Sprint Customer Service Tips, Sprint News

Track your Fantasy Football Team from your Phone

September 27, 2006 By Leave a Comment

All you fantasy football junkies can now get your real-time statistics, text alerts with official NFL injury reports and scoring, manage your team while away from your desktop, and many more updates, says Sprints Press Release Department.

Sprint has team with NFL and NFL.com to create NFL Mobile and NFL.com Fantasy Companion which are made for mobile applications and exclusively for Sprint customers. You can customize the mobile companion to your Fantasy Football needs and track all the information that is applicable to you.

Sprint claims that the stats are updated “within two seconds of game action” which makes them the fastest update and delivery of NFL information for fans and fantasy players. Now you and I both know that our Vision wireless internet doesn’t refresh that quickly but Sprint allows you to setup text messages for specific teams or players and receive text messages when the action occurs. Awesome, so there is just another charge for you to deal with, and with? text message prices increasing from 10 cents to 15 cents a message, you could easily get quite a few dollars in overages.

But the idea seems interesting and the fact that Sprint has worked with NFL and NFL.com to create a better system for Fantasy leaguers to get their stats wherever they are is great.

You download NFL Mobile by texting NFL to 7777 or if you have PCS Vision you can get it from Power Vision home and is free to those customers. Hmmmmm…….. Does that mean if you don’t have Sprint PCS Vision you not only have to pay for your dang phone and text messaging but you have to pay for the service to even allow you to recieve these text messages? If someone out there is using this we’d love your feedback on this wonderful service.

technorati tags:, , , , , , ,

Filed Under: Blog, Sprint News, Text Messaging

Sprint Giving the Power to the Customer?

August 15, 2006 By Leave a Comment

Sprint announced today it’s new forward looking plan to empower the consumer to do… well, I’m not really sure, but it’s got to be something.

Sprint’s new slogan…

“Sprint. Power Up.”

As catch as “Sprint, Together with Nextel” is, I am always a fan of references to Super Mario. Anytime I can use my phone and power up will be a good day in my book.

Their latest press release stated that “Sprint believes its power should be in the hands of the customer.” Saying thinds like their “holding lightening in a jar,” and “the industry’s most fair and rich calling plans.” Well I’d like a cross service provider comparison to see who really does have the most fair and rich (what the hell does rich mean anyway) calling plans. I’d imagine not Sprint.

Really if you dig through their whole Sprint Press realease you can’t find a damn thing that will be new and improved to empower the sprint customer. It looks like the same Sprint Suckage as before.

We’ll see though.

Sprint Gives Customers the Power

technorati tags:, , , , ,

Filed Under: Blog, Sprint News

Sprint will have to deal with more Families and Children

July 28, 2006 By 1 Comment

Do you think sprint will be able to do it? Deal with families about their brand new Disney Mobile plans. Well, maybe Disney will realize that Sprint Sucks when it comes to service and just use them for their towers.

You heard it correct Disney Mobile will be launched in the US next year using the Sprint PCS network. Disney is reported to be offering handsets and entertainment content based on Disney’s line of products and entertainment geared at families.

This means that the American Iconic company of Disney will be joining forces with what most people who deal with them call the worst customer service available today. I’m sure back in the early 1800′s it was hard to get realiable or quick service from the traveling horseshoeman, but in this day and age, Sprint takes the case as the worst.

I can only imagine a family getting a great sprint phone for their child only to find out that the wonderful entertainment that was suppossed to keep their children busy and keep them safe and connected doesn’t actually come with any of those features. (Or something to that tune)

Good luck Disney!

technorati tags:, , , , ,

Filed Under: Blog, Sprint News
« Older Posts