We Just Had the Longest Rant About Sprint
We just had the longest rant about sprint over in our February Rants from a disgruntled Sprint customer, Steve.
This rant just edged out our previous long rant about Sprint still Sucking. A quick excerpt before you all head over there.
1/30/07 I received a bill for $633 (early termination fee for 3 phones & a late charge). I called Sprint customer service rep (Princess) and explained the story again. After our conversation, Princess said that the account would be closed and I would receive a statement saying a balance of 0. She also said that I could call back after 48 hrs to see if the issue was resolved.
This is such a fantastic idea for a blog! I was actually going to switch to Sprint - but now I’ll have to think twice. I guess you proved the point of this interview with Rich Hanks. He talks about the power of blogging and it’s effect on customers. Word of mouth is everything!!
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