We Just Had the Longest Rant About Sprint
We just had the longest rant about sprint over in our February Rants from a disgruntled Sprint customer, Steve.
This rant just edged out our previous long rant about Sprint still Sucking. A quick excerpt before you all head over there.
1/30/07 I received a bill for $633 (early termination fee for 3 phones & a late charge). I called Sprint customer service rep (Princess) and explained the story again. After our conversation, Princess said that the account would be closed and I would receive a statement saying a balance of 0. She also said that I could call back after 48 hrs to see if the issue was resolved.
This is such a fantastic idea for a blog! I was actually going to switch to Sprint – but now I’ll have to think twice. I guess you proved the point of this interview with Rich Hanks. He talks about the power of blogging and it’s effect on customers. Word of mouth is everything!!
Comment by Shell Smith — July 16, 2008 @ 10:42 am