Sprint customer service has to be a ploy to waste your minutes and increase your bill. For one thing, if you have free Sprint PCS to PCS minutes, wouldn’t you think, like I do, that calling Sprint customer service would be the same thing. I realize that they aren’t using Sprint cell phones (thank god or we’d never get through to them) but calling *2 should be the same as calling someone else that uses a sprint phone. I mean it’s Sprint for goodness sake.

Now back to sprint sucking. Most of you will notice that when you call sprint, using your own minutes of course you are put through a multitude of questions to see if Claire the wonderfully annoying person can help answer your questions. Chances are, your question is so random due to the amount that sprint sucks that you are probably unable to get a straight answer out of her so you need to be redirected to a real person via customer service.

So now you’re 5 minutes into the call and you begin you’re wait time in the Sprint “cue”, which also sucks and you wait and wait and wait until finally someone who won’t be able to answer you’re question gets on. You’ve now wasted that much more time of your minutes and the question might have been about your minutes.

Super!

In the good words of Garth Algar, Sprint “certainly does suck!”